Warranty

Warranty

New Vehicle  Warranty Application

This Warranty is given by Opel-Liberty autos. Opel-Liberty autos UAE Customer Service Centre: 800 5423789(LIBERTY). The  Warranty applies to the vehicle identified on the inside front cover of the service booklet. It is provided to the original and subsequent owners/operators driving the vehicle within UAE during the Warranty Period.

The benefits conferred by this Warranty are in addition to other rights and remedies available to you under consumer protection laws (including those under the Competition and Consumer Act 2010), which cannot be excluded or limited (referred to as “Statutory Rights“). This  Warranty in no way limits or restricts your rights or remedies under such Statutory Rights.

UAE vehicles

This  Warranty is only applicable to vehicles purchased and operated in UAE. This  Warranty does not apply for Opel UAE vehicles exported or operated outside UAE. Similarly, this  Warranty is not provided for Opel vehicles purchased overseas and imported into UAE.

 Warranty repairs covered

Subject to your non-excludable Statutory Rights and the exclusions shown below, this  Warranty covers the correction, of any manufacturing defect to materials or Opel UAE workmanship and advised to a Opel-Liberty autos UAE, by repair or at Opel-Liberty autos UAE’s option by replacement.

 Warranty period

The coverage under this  Warranty commences from the date of first registration (or in the case of demonstrator vehicle the date when the vehicle was first placed into service by the Opel-Liberty autos UAE). This coverage expires at the end of the period of 3 years after the commencement date or after the vehicle has travelled 100,000 kilometres, whichever occurs first.

No charge

Warranty work performed under this  Warranty (including parts and labour) will be carried out at no cost to the vehicle owner. However, this work should not be confused with servicing specified in the Maintenance schedule in the service booklet for which a charge is payable.

Statutory Rights

Our goods come with guarantees that cannot be excluded under the UAE Consumer Law. You are entitled to replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

 Warranty Exclusions
Damage

Your  Warranty does not extend to the following damage: damage caused by an accident, fire, theft or moving objects striking the vehicle (including inside the vehicle); damage as a result of towing; damage caused by industrial fallout, chemicals or sealants; damage caused by atmospheric fallout or flood, hail, salt, etc.

Maintenance items

Your  Warranty does not extend to services such as brake adjustment, brake replacement, replacement of filters, wiper rubbers etc., which are required as part of normal vehicle maintenance (refer to the service matrix in the service booklet).

Tyres

The tyres fitted to your vehicle are not covered by this  Warranty. However, they may be covered by the tyre manufacturer or under your non excludable Statutory Rights.

Batteries and bulbs

Batteries and bulbs are warranted for 12 months under this  Warranty.

Misuse

This  Warranty does not cover damage caused by:

Misuse or abuse of the vehicle such as by racing, rallying, overloading, etc., or neglect,
Operation of the vehicle after the defect is known,
Failure to carry out proper maintenance services (refer to the service matrix in the booklet),
Use of incorrect types and grades of fuel, oil or lubricants,
Alteration or modifications of the vehicle by anyone not authorised by Opel -Liberty autos UAE,
Fitting of parts or accessories not recommended by Opel Arabia,
Any work carried out on the vehicle by anyone except an Authorised Opel -Liberty autos UAE.

 Warranty and Service

Subject to your non-excludable Statutory Rights, all maintenance services listed in the service booklet, and replacement of service items, are the responsibility of the owner and as such are NOT considered under the provisions of the New Vehicle  Warranty to be rectified of defective material and workmanship. Items such as wheel alignment, necessary adjustments to drive belts, transmission, clutch and parking brake or any other items which may require servicing due to fair wear and tear are carried out at the owner’s cost.

Damage caused by failure to have proper maintenance services carried out in accordance with Opel UAE’s specifications may affect your New Car  Warranty. As a result, it is strongly recommended that such services be carried out by an authorised Opel -Liberty autos UAE or Authorised Service Outlet and that you read the New Vehicle  Warranty section in the service booklet, so that you are aware of the warranty exclusions.

Unauthorised statements in relation to Opel-Liberty autos UAE products

No Opel-Liberty autos UAE or other person is authorised or permitted to give or make any statement, assertion or undertaking in relation to characteristics, descriptions or fitness for any purpose of any Opel-Liberty autos UAE product or in connection with the supply of any Opel-Liberty autos UAE product, which is at variance with any written statement, assertion or undertaking on any of these subjects given or made by Opel-Liberty autos UAE in its published sales literature, and Opel-Liberty autos UAE does not accept any responsibility for such unauthorised action.